> ## Documentation Index
> Fetch the complete documentation index at: https://levelblue-final.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Editing Users

| | | | | |
| - | - | - | - | - |
| **Role Availability** | Read-Only | Investigator | Analyst | **Manager** |

Assuming the Manager role, you can modify several items for the account of another user. For example, if users are unable to login (Log in (verb): Process in which an individual gains access to a computer system after providing sufficient credentials to authenticate their unique identity. Login (noun): User credentials, typically a username and matching password.) because they forgot their password or no longer have an authentication (Process used to verify the identity of a user, user device, or other entity, usually through a username and password.) mobile device, you can perform a reset for their account.

**To edit a user account**

1. Go to **Settings > Users** to open the page that displays the list of user accounts in your USM Anywhere environment.

   ![](https://mintcdn.com/levelblue-final/N6pTsZP9q3p7qLdi/images/usm-anywhere/mainuserslist.webp?fit=max\&auto=format\&n=N6pTsZP9q3p7qLdi\&q=85\&s=09bd9c8bfca5ec6ecf9c38e0f184ece1)

   > [!NOTE]
   >
   > **Note:** Sometimes a ![](https://mintcdn.com/levelblue-final/5CO-AvNLSpisHL76/images/usm-anywhere/warning-color.svg?fit=max\&auto=format\&n=5CO-AvNLSpisHL76\&q=85\&s=3165df95a1eb952740d95d035045a03a) displays in the Status column. This icon means that the user account is locked for 30 minutes after 3 failed login attempts within 15 minutes. You can unlock the account by sending the user a password reset email (see Send Password Reset below).
   >
   > If your own user account is locked, you can wait 30 minutes and try again or contact LevelBlue [Technical Support](https://cybersecurity.att.com/support) for assistance.

2. In the row for the user account, click the ![](https://mintcdn.com/levelblue-final/SPmy2LqqTlJThUf-/images/usm-anywhere/pencil-new.svg?fit=max\&auto=format\&n=SPmy2LqqTlJThUf-\&q=85\&s=165bba93fb785be56053c468fb2a06fa) icon.

3. Make changes to the account parameters, as needed.

   ![](https://mintcdn.com/levelblue-final/933tAZ_mi6gE6Q_5/images/usm-anywhere/edituser.webp?fit=max\&auto=format\&n=933tAZ_mi6gE6Q_5\&q=85\&s=4c82431e2e3f89100a0a08ad23f368d3)

   > [!NOTE]
   >
   > **Note:** If you click the ![](https://mintcdn.com/levelblue-final/SPmy2LqqTlJThUf-/images/usm-anywhere/pencil-new.svg?fit=max\&auto=format\&n=SPmy2LqqTlJThUf-\&q=85\&s=165bba93fb785be56053c468fb2a06fa) of your own user, the Profile page displays. See [Managing Your Profile Settings](https://levelblue-final.mintlify.site/documentation/usm-anywhere/user-guide/user-management/profile-settings.md) for more information.

   * Change the email address for the account.
   * Change the full name for the account.
   * Change the role for the account. See [Role-Based Access Control (RBAC) in USM Anywhere](https://levelblue-final.mintlify.site/documentation/usm-anywhere/user-guide/user-management/rbac.md) for more information
   * Change the status for the account. If you need to temporarily disable a user account, you can set the status to **Disabled**. This is a best practice for revoking access and usually a better alternative to deleting a user account.
   * Click **Send Password Reset** to reset the password for the user. When you do a password reset, the user receives an email with a link to set a new password for the account.
   * Click **Reset Multi-Factor Authentication** to reset the code used to pair a mobile device with the account. See [Using Multifactor Authentication](https://levelblue-final.mintlify.site/documentation/usm-anywhere/user-guide/introduction/multifactor-authentication.md) for more information.
   * Select **Enable Multi-Factor Authentication** to enable MFA. See [Using Multifactor Authentication](https://levelblue-final.mintlify.site/documentation/usm-anywhere/user-guide/introduction/multifactor-authentication.md) for more information.

4. Click **Save**.